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"very very very disappointed"

"this iron is extremely heavy therefore there are plus & minus's"

"as mentioned on the box when it arrives the iron will have a little water residue in it where the steam spray function has been tested"

"only has this since march and was trying to use it today and it's just stopped working!"

"heavy runs out of water fast spitting scale out after 4 uses knock the temperature control when using it despite only having small hands produces a good steam and has a long card"

"actually i am quite disappointed all in all and hope it does not last as long as my previous iron"

"the notches for ironing round buttons can be really useful however it constantly gets caught on fabric bunching it up and just causing more creases that are even harder to get out which got really frustrating after it kept happening"

"this may sound like a minor detail but it is incredibly frustrating when stowing it away"

"its from a company who know what they're doing and so you are never going to be completely disappointed"

"absolutely terrible what a waste of money"

"rubbish stopped working 9 months on nowhere to put the lead won’t get to the right temperature waste of money"

"don't buy this iron its big ugly heavy and does not have an amazing anti scale agent incorporated that helps prevent the build up of scale!"

"quick and easy to refill without spilling bad points: 1"

"minor complaints"

"probably the worst iron i have used in 40 years"

"extremely disappointing i will have to buy another one!"

"leaked constantly from the water filling port down the handle and into the cord"

"you will need to replace the plug its made of really brittle plastic"

"the steam button when pressed issues an irritating squeak every time the sole plate doesn't glide as well as previous irons e"

"also here not a massive issue and easy to refill"

"heats up pretty quickly and with the safety switch shuts down if not used"

"my only gripe is that the cord doesn't wrap around the base but feel that firstly i should have researched this first and secondly the performance makes up for any slight inconvenience"

"as i was ironing it has created yellow rusty marks on my partners shirt that will not come out"

"the return window closed in may 2019 but surely an item used by empty nesters should endure longer!"

"there are so many irons out there why oh why did i have to be an idiot and buy this one from this dishonest seller"

"one of the main issues water leaking randomly from the iron"

"had some difficult items to iron which sometimes struggle to drop creases and this just gets through it"

"no spills heats up fast the steam pressure is ok and for the price i think its really competitive with other more expensive ones"

"it's also very noisy!"

"tried doing the self clean feature it doesn't work either"

"it's not 6 weeks old and it marking the clothes with rust stains"

"worse iron ever!"

"made ironing hard work gave up complaining and bought myself a murphy richards one instead and so far it's a 100 per cent improvement on the russell hobbs one"

"one of the main issues water leaking randomly from the iron"

"but this iron is noisy smells like burnt plastic and came with water inside"

"the latest azur packed in after 2yrs of weekly use and so i thought it time for a new brand due to their gradual decline in quality leading to their price being unjustifiable"

"one slightly negative aspect is although i turn the steamer up the amount of steam doesn't change"

"the only problem i have with it is that when you are ironing your fingers are knuckles tend to flick the temperature dial under the handle needs a slightly larger space also filling the iron with water is difficult if you are right handed because it opens to the right you have to try and fill it with your left hand take note russell hobbs and either designed it so it will it backwards towards the handle so it can be filled easily by either right or left handed people hence the four stars it would have been five"

"heavy and clunky to manoeuvre not hot enough"

"i loathe ironing and need an iron that i do not have to charge or constantly fill with water"

"how i can return this?"

"this iron is actually fairly heavy"

"i am assuming this is just a faulty product but i don't know how to contact anyone to get a refund"

"does the job i like the black design worked well so far but not had it long so cant really comment"

"when requesting a refund i have been told by russel hobbs that i have used the incorrect water"

"i also usually had to replace the plug as the one it came with split in half and screwing it back together wouldn't work"

"zero stars"

"steam supply seems temperamental"

"very poorly built unreliable piece of kit like numerous other russell hobbs electrical products"

"may have had a bad time with hard water was constantly spraying heated limescale crud on clothes but my previous iron lasted 3 times longer than both of these combined"

"it will steam when stood up at random intervals"

"terrible iron the steam stopped after a year and didn't get hot enough to iron cotton complained to amazon who sent me a replacement and that had the same problem straight away heavy iron too"

"the only downside hence 4 instead of 5nsyars is that the heat indicators aren’t very clear so it’s tricky to work out where the cotton or wool settings are"

"also has a nasty habit of tripping the electrics when i use steam boost"

"as a left hander the angle of the plastic part of the cord does catch my arm but it's not a major problem"

"the cable is insanely long ideal for plugging in and having no restrictions from an overly short one but there is nowhere to store it when not in use"

"barely 18 months in and of dubious service with an iron that never did glide well and often put more creases in than it took out and it busts"

"the main problem for me is that's the doesn't get hot enough and therfore very difficult to get creases out of laundry"

"i will keep this to use as an emergency iron but will be buying another iron today !"

"my only gripe is that the cord doesn't wrap around the base but feel that firstly i should have researched this first and secondly the performance makes up for any slight inconvenience"

"interesting to see on here how many other customers are having the same problem"

"there seems to be an intermitant fault on this iron"

"it's ok but it is heavy and the plate seems to stick to the clothes drags them around the board which is frustrating it doesn't glide"

"they have told me to clean which i was doing 2 3 times each time i ironed to eradicate brown limescale water and only use tap water"

"never had an iron that spits brown water only used for 2 months and brown water all over white shirt"

"maybe someone didn't like the product and has returned it and they have sent it to me a returned item"

"it is not a lightweight iron it's actually quite heavy but that's exactly what i was looking for however it's not for everyone"

"returned of these first one leaked water down the handle when steaming which i thought was a fault so was advised to return it and they sent me a replacement which did exactly the same thing"

"the constant steam when ironing was minimal so i had to use the steam boost a lot to get a good flat material which made the steam loose pressure and become weak"

"the constant steam when ironing was minimal so i had to use the steam boost a lot to get a good flat material which made the steam loose pressure and become weak"

"the constant steam when ironing was minimal so i had to use the steam boost a lot to get a good flat material which made the steam loose pressure and become weak"

"i have had this iron less than 12 months and it hasn't been excessively used it has now packed up working altogether tried the fuse but it wasn't this"

"obviously a returned faulty item and as i'm going on holiday i haven't time to replace it"

"unfortunately it happened 3 days after the return window closed"

"had some difficult items to iron which sometimes struggle to drop creases and this just gets through it"

"the iron has a serious issue with when and how much it wants to steam"

"it has two chunks out of it that are good for around buttons but when i've been ironing it's catching the clothes and making new creases in"

"to their credit russell hobbs have replaced it twice now but i went with a different model the second time"

"sturdy good steam heat control and a long flex"

"rubbish iron balanced wrong"

"i also usually had to replace the plug as the one it came with split in half and screwing it back together wouldn't work"

"lights weight = poor quality 3 there is no cord wrap"

"i don't like to give bad reviews"

"i am unhappy about this"

"waste of money"

"but not great if you need the space and want to keep it out the way also think irons left out are extremely dangerous re small kids or pets "

"utter crap!"

"good and effective iron but very heavy"

"the most annoying thing for me anyway is that your hand constantly catches the heat control dial under the handle as there isn't much room"

"found it a bit odd that this was supposed to be a brand new item and arrived with dirty fetid water inside and some limescale build up on the outside"

"returned of these first one leaked water down the handle when steaming which i thought was a fault so was advised to return it and they sent me a replacement which did exactly the same thing"

"the safety feature turned it off after 8 minutes i read the manual and would've turned it off in 30 seconds if i left it on and lying flat on the ironing board fabric"

"even the water filling up part is leaking everytime you stand the iron upwards it leaks"

"got this iron few months back and regretted not sending it back it shortly after"

"it feels quite bulky compared to my last iron and i don't feel like it's very smooth over the clothes"

"one slightly negative aspect is although i turn the steamer up the amount of steam doesn't change"

"very poor product"

"purchased in april and it died in august"

"what could be better handle while this is ok i did find the steam buttons at the front of the handle got in the way a little not to the point where it was a real problem but it just made the handle a little less comfortable than it could have been coiling cable this is a little annoying there is nowhere to coil the cable around the iron after use having said that i often leave mine out in a spare room"

"i never write reviews but this was too disappointing to hold back"

"had it for 3 months now leaks droplets of water out while ironing"

"i bought this iron just over 1 month ago which makes it hard to return now"

"hi i bought this iron in june last year and it is totally broken the steam doesn’t work at all therefore isn’t hot enough do i have a warranty"

"i thought my iron might be broken but sent it back and this one is just the same"

"it doesn’t iron and the front part of it it’s so weirdly designed and uncomfortable to iron!"

"my old steam iron had given up the ghost after about 14 years i bought a steam generator iron but it is just too much hassle storage and hauling about and waiting to iron 1 2 a dozen shirts"

"very poorly built unreliable piece of kit like numerous other russell hobbs electrical products"

"the part of the iron where the cable exits the body is poorly constructed the rubber part is designed to keep the cable away from the body of the iron but the material is too thin resulting in the cable not being held away from the body of the iron when using it"

"big heavy and cumbersome"

"totally regret for buying it"

"i have to have pressed shirts for work and this is a great iron for a good price"

"my downsides for this iron would be that the temperature gauge is easily moved when picking it up it's rather heavy when full of water & if your using it at max temperature it's really thirsty & requires water more often"

"this item arrived with a faulty plug it leaks and you can’t wrap the lead around easily"

"found this iron to be a very poor design"

"terrible product"

"my only minor criticism i have large hands!"

"takes a long time to heat up and doesn’t even get that hot when it does"

"had it for 3 months now leaks droplets of water out while ironing"

"it's ok but it is heavy and the plate seems to stick to the clothes drags them around the board which is frustrating it doesn't glide"

"reading the reviews there are an alarming number which say this product is very unreliable"

"the most annoying thing for me anyway is that your hand constantly catches the heat control dial under the handle as there isn't much room"

"also a very long power lead i suspect you would still need an extension lead if steaming hanging curtains so no advantage which keeps getting in the way and is positively dangerous because invariably ends up at you feet risking a trip"

"for the last few months it has not been working well erratic temperature and now it has stopped working altogether!"

"a number of white shirts have been ruined by the staining"

"heavy runs out of water fast spitting scale out after 4 uses knock the temperature control when using it despite only having small hands produces a good steam and has a long card"

"avoid at all cost :"

"hopefully it will leave everything looking and feeling a little flat "

"to be honest i wouldn't even gibe it 1 star!"

"i've now got used to it and don't mind but when i first used it i was tempted to send it back as in comparison to my old one a supermarket brand it felt ridiculously weighty"

"so hot that you really have to be careful with different materials and adjust the temperature accordingly otherwise it will stick and ruin your clothes but this is easy to prevent if you pay attention"

"this iron has been a disappointment"

"absolutely crap iron when arrived iron was wet when try to use it water gushing out of metal plate returning this garbage"

"although the cord is long there is no way of securely wrapping it around the iron making it difficult to store"

"at 18 months started smoking and went “phut”"

"also a very long power lead i suspect you would still need an extension lead if steaming hanging curtains so no advantage which keeps getting in the way and is positively dangerous because invariably ends up at you feet risking a trip"

"super faulty"

"i am returning this product back"

"the cable is insanely long ideal for plugging in and having no restrictions from an overly short one but there is nowhere to store it when not in use"

"i'm going to have to return it because it really feels like a waste if you're going to get an iron then get one that can be your buddy ironing is no fun and looking forward to ease is what you want"

"even the water filling up part is leaking everytime you stand the iron upwards it leaks"

"poor product"

"however it just seemed to blow up there was a horrible burning smell plus it marked my new ironing board cover it only lasted for a few month terrible"

"obviously the iron that's selling on amazon for £1500+ looks pretty cool too but i really don't have that kind of money to spend on irons atm :"

"sadly doesn't do the dishes pay the rent or take the dog for a walk"

"incredibly heavy and bulky"

"been ironing for 38 years had white limescale occasionally but never this"

"extremely arkward because of its size and weight"

"would recommend in place of the more expensive ones which have less features"

"the steam button when pressed issues an irritating squeak every time the sole plate doesn't glide as well as previous irons e"

"only slight downside is the location of the temp control it’s under the handle and is very easy to catch with your hand and accidentally change the temperature"

"however it just seemed to blow up there was a horrible burning smell plus it marked my new ironing board cover it only lasted for a few month terrible"

"tested it regardless and it's dreadful"

"still leaves lime scale on my clothes i clean and empty all water after each use and store away up right "

"it barely ever steams when ironing and when you press the power steam button it can take anything between 5 30 seconds to engage and sometimes will have a gentle chuff or have a big explosion of steam and start hissing regardless of where you have the gauge set on the back"

"bought this item in october 2018 and the steam button has stuck already and is hard to iron without the steam"

"apart from the way the iron comes nothing much to complain about which is why i have given it 3 stars"

"this iron is extremely heavy therefore there are plus & minus's"

"only trouble is the grip is bit too close to the dial and i keep catching it accidentally changing the heat setting"

"i've had a few irons over the years bosch swan tefal but this one is by far the best i've used"

"iron still working but no continuous steam have to keep pumping the steam button"

"what i don't like is that there is nowhere to wrap the cable around the iron for storage because the design is too sleek"

"cord not long enough could do with another metre"

"it is easy to use quite light and not chunky and really does pack a punch with easy to control temperatures and a very simple fill system"

"manufacturer says to return to seller as it is under 6 months old"

"it is not a lightweight iron it's actually quite heavy but that's exactly what i was looking for however it's not for everyone"

"it wasn’t possible to switch it on any more for reasons unknown"

"cord is too stiff and it’s not possible to wrap it round the iron and stay there"

"works well until it doesn't"

"a load of crap"

"goes through a lot of water but then i have the steam on maximum gets rid of the creases cuts off when not used so a good safety feature"

"the auto switch off functionality stopped working first it'd stay on forever so i had it replaced under warranty"

"essentially won't turn on"

"the iron is heavy creates more creases than removes and has a poor efficiency when it comes to both steam or steam burst"

"as i was ironing it has created yellow rusty marks on my partners shirt that will not come out"

"apparently this iron is faulty it won't heat up properly and steam function is not working"

"only bad point is you have to physically stand there and use it"

"as i was ironing it has created yellow rusty marks on my partners shirt that will not come out"

"i had a steam generator iron before and got fed up of lugging it about too cumbersome so when it broke i went for this and haven't looked back!"

"this guy may have been having a bad day but that is not my problem and i do not like to be made to feel this way after what should have been a brief and curteous interaction"

"maybe someone didn't like the product and has returned it and they have sent it to me a returned item"

"i've just used this for the first time myself utter rubbish tried on a pair of jeans and it didn't matter what setting or how much steam it wouldn't iron them"

"very disappointing build quality"

"the iron is fined but now every time you press the button ot becomes lodged and won’t depress"

"this guy may have been having a bad day but that is not my problem and i do not like to be made to feel this way after what should have been a brief and curteous interaction"

"it’s just a awful!"

"added bonus it has a very long lead"

"no mere wheeze of the stuff"

"no clip for the wire either so hard to wind up to put away"

"it's large and weighty which i like but maybe not to everyone's taste"

"a little heavier than my previous model but don't find this a bad thing"

"the iron was perfect until the steam button started to become lodged"

"does the job i like the black design worked well so far but not had it long so cant really comment"

"it’s only redeeming feature you can’t store the mains lead"

"it leaks staining my shirts"

"it barely ever steams when ironing and when you press the power steam button it can take anything between 5 30 seconds to engage and sometimes will have a gentle chuff or have a big explosion of steam and start hissing regardless of where you have the gauge set on the back"

"this iron was fine for the first 5 months and it has a nice long 3m cord but it has suddenly stopped working light is flashing but it does not heat up"

"i hate it and wish i hadn't bought it!"

"i said no and closed my door"

"it was this of the philips azure but this was cheaper and cant complain"

"box was undamaged had been stored correctly but unfortunately when opening the iron the black plastic had been broken on both sides"

"only down let is there is no on light"

"good iron but if you have arthritis or any muscle complaints i wouldn't recommend this as it is too heavy"

"can't help but feel that the company is repackaging returned irons and slapping on this 'quality control' sticker as a work around"

"i had a steam generator iron before and got fed up of lugging it about too cumbersome so when it broke i went for this and haven't looked back!"

"i'm going to have to return it because it really feels like a waste if you're going to get an iron then get one that can be your buddy ironing is no fun and looking forward to ease is what you want"

"absolutely crap iron when arrived iron was wet when try to use it water gushing out of metal plate returning this garbage"

"heats up quickly generates plenty of steam and has a very smooth plate so glides over the clothes easily"

"terrible iron the steam stopped after a year and didn't get hot enough to iron cotton complained to amazon who sent me a replacement and that had the same problem straight away heavy iron too"

"my downsides for this iron would be that the temperature gauge is easily moved when picking it up it's rather heavy when full of water & if your using it at max temperature it's really thirsty & requires water more often"

"what a waste"

"i have descaled it several times and ensure i use filtered water in the iron to prevent build up of limescale"

"it sounds as if the weight might require more effort to use but i actually find having to apply more downward pressure using a light iron harder work than sliding a heavier one from side to side"

"rubbish iron not even lasted a yr does anybody know how i get a replacement or refund?"

"absolutly disgusted surely this goes against trading standards"

"buttons stick plate design makes it catch clothing and it only steams well if you continuously press the extra steam button which keeps sticking in "

"quite heavy to lift but when using means not much pressure needed so the weight and power make light work of ironing"

"the darth vader review caught my eye and this iron does resemble a 'star destroyer' i guess"

"my downsides for this iron would be that the temperature gauge is easily moved when picking it up it's rather heavy when full of water & if your using it at max temperature it's really thirsty & requires water more often"

"everything great about the iron except that it wouldn't steam !"

"a bit heavy and the notches to allow access around buttons actually catch flat material and cause creases"

"the iron did a decent job while it lasted but it no longer heats up"

"it’s a lot heavier than i was expecting compared to my old iron"

"there is a constant steam switch so you don't have to hold a button plus a steam booster option"

"i also dropped the ironing whilst ironing which cracked the plastic chunks fell off the black plastic surround"

"found it a bit odd that this was supposed to be a brand new item and arrived with dirty fetid water inside and some limescale build up on the outside"

"goes through a lot of water but then i have the steam on maximum gets rid of the creases cuts off when not used so a good safety feature"

"i brought this item in oct 17 for my brother i have just been told this just stopped working in feb 18"

"i would not recommend"

"not a big issue at all long may this iron last as it was a bit pricey for what it is"

"it's ok but it is heavy and the plate seems to stick to the clothes drags them around the board which is frustrating it doesn't glide"

"i've now got used to it and don't mind but when i first used it i was tempted to send it back as in comparison to my old one a supermarket brand it felt ridiculously weighty"

"the water tank has droplets of water on there which have also leaked out of the iron and has scuffs on there"

"i use the maximum setting every time but cannot get the end result i wish to achieve"

"very disappointed!"

"however when it arrived it is extremely heavy and large"

"i would have given 5 starts but when i received my ‘new’ iron i noticed water residue in the iron & also lime scale out of the nozzle where you spray the water"

"stopped working"

"temperature control doesn't keep the iron warm enough to perform a good job"

"iron has been used very dissapointed"

"item and box arrived completely damaged absolutly worthless"

"what does disappoint to some degree is that the water container holds such a small amount 350ml"

"electrical regulations frown on 'kinks' in cords and cables yet this is precisely what the makers have done by angling the plug storage socket in such a way that the cable from the plug is bent at quite a severe angle"

"limescale ========= if you're in a hard water area after a while the steam can dry up"

"i use an iron all day long for my business and because i need to set it down and do other things as well i hear that freaking beep over and over and over again"

"i have minor niggles in that filling was a pain and emptying it was even worse"

"electrical regulations frown on 'kinks' in cords and cables yet this is precisely what the makers have done by angling the plug storage socket in such a way that the cable from the plug is bent at quite a severe angle"

"perhaps because the iron is new the jet steam release buttons on top of the iron are relatively stiff to push"

"which student designed that rubbish"

"but i do have a couple of silly little niggles the little jug to fill the iron is tiny you need 4 5 to fill the iron so i don’t use it!"

"do love this iron and i know it shouldn’t matter but i was a little disappointed as the colour is not purple"

"would give 0 stars"

"so we are stuck with an iron that doesn't iron"

"some irons combat limescale quite well whilst others don't: meaning it's more difficult to iron with"

"it's a very basic iron"

"it beeps every time it's been sitting for a short while and it's driving me nuts"

"iron arrived with water inside and then leaked everywhere when i tried to use it"

"it's too late to return it but i may end up chucking this thing out of a window"

"clicking the plug in then winding did nothing as there is nothing to retain the cord"

"some irons combat limescale quite well whilst others don't: meaning it's more difficult to iron with"

"can't fault this iron does exactly what i wanted in an iron great value for money"

"it doesn't affect the clothes but it doesn't look good"

"worth purchasing not stick base really does not stick and he cord storage is great for avoiding damage to the cord"

"the iron came and was used the inside of said iron was wet and due to that condensation was present with in the water chamber i gave it a shot it leaked every where"

"also the cord is meant to wrap around the base and the plug plug in underneath all well and good but whichever way to wrap the cord round it’s either the wrong length or the plug angle is wrong!"

"perhaps because the iron is new the jet steam release buttons on top of the iron are relatively stiff to push"

"it’s supposed to be a christmas present for a family member but not sure if i can give it to them with the water inside the iron !"

"if you're the male in the household and do the ironing give me a 'helpful' vote to acknowledge breaking the stereotypes that ironing is a woman's job my wife hates ironing "

"not sure if it's my local water or the iron but wouldn't buy again"

"how well does this iron get through crumpled clothes ==================================================== the greater the amount of steam the quicker and easier it should be to iron with"

"worth purchasing not stick base really does not stick and he cord storage is great for avoiding damage to the cord"

"changed the fuse but that didn’t work"

"this iron is very good to use nice and light and very easy to store away"

"the only criticism is that when it’s stood on its heel during ironing it seems a little unstable"

"i kept it because i needed an iron but it's very leaky becareful how much waters placed in the water spray chamber"

"soleplate scratching ==================== if the iron is susceptible to scratching it'll cause snagging and the ironing can be burdensome"

"because of the ease of this i find i am using this iron much more than my big expensive steam iron that i bought which is much heavier and does practically the same job"

"before i was buying expensive irons but they did not last more than 1y"

"we used ironing water to begin with but kept leaving brown marks on things we contacted their support and they said use only tap water but now there's residue on the iron"

"the water reservoir is a generous size but needs repeated re filling"

"filling the water tank is a little messy which is annoying and it also doesn't do the job as well first time as others i have tried meaning i need to go back over the same bit more than once"

"ambivalent views on irons aside being able to wrap the cord around the end does make the place look neater"

"too cheap to bother returning"

"the one downer is that filling with water is a minor pain but you just need to use the little jug and be careful"

"i have minor niggles in that filling was a pain and emptying it was even worse"

"ok iron ruined by the stupid plug & wind system"

"for the money it's a good iron does as it says however the plug socket is a waste of time"

"the iron is useless now"

"some irons combat limescale quite well whilst others don't: meaning it's more difficult to iron with"

"a standard no bells no whistles iron"